http://www.cineman.ws

Web Support Service

tcontrol.jpgYour website is an important facet of your business.

Now Mode Solutions is offering the ultimate Web site support service.

Clientmode offers professional web support in a wide variety of support options.

With Mode Solutions NEW support services. Currently only available annually.

Ad hoc support available soon.

Clientmode offers the following services within that arrangement:

  • Bespoke development of Components/Extensions/Modules and Mambots
  • Customisation of Templates
  • Design and Development of Templates
  • Component Loading
  • Fixes and Repairs
  • Training and Advice
  • Component suitability research
  • Marketing Advice
  • Accessibility checking and adjustment
  • Database testing and repair
  • General support and help

 

Currently the service is just provided between the hours of 8:00am and 4:00pm Mon to Fri - BST

*All contracts are based on an hourly fee which accompanies the contractual arrangement. 

Server Status

Current System Status

kvmhost21

08:04 17/05/2012

We are currently having adverse performance on this kvmhost serving VPS, and are investigating the causes. We expect to have it back to normal operation soon, and apologise for any inconvenience caused.

Update 12.30pm - We have started a batch migration of affected Virtual Machine from this kvmhost to two replacement kvmhosts. As this progresses, performance will improve for all VMs involved.

We will keep this status page updated as this process continues.

Planned System Maintenance

mail21

06:00 21/05/2012

At the above time and date, mail21 will be upgraded to newer, faster hardware. The server will be unavailable for approximately 30 minutes during this time.

Due to incompatibilities in the old POP3 standard, a small number of clients may download mail still stored on the server. Switching to the IMAP protocol for any POP3 mailboxes will prevent this from occurring.

We apologise for any inconvenience this unavoidable downtime may cause.

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